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American Airlines is a US airline and has Dallas/Forth Worth International Airport as its largest hub. American Airlines also owns American Eagle, which operates mostly regional flights. American Airlines is in the process of merging with US Airways. This merger is expected to close in the third quarter of 2013.

Overview

17 reports
+14% change
122 reports
+22% change
 
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Recent American Airlines Issues

JV-KW Real Estate Agent
JV-KW Real Estate Agent
@AmericanAir Gotta love it when after a long day of work, ur flight is delayed but you still make the connection with 18 mins to spare but the agent decided to close the door early. I’m aware of the 15 mins policy that most agents don’t ever follow, but I still had time!
posted 4 hours ago
badwebis
badwebis
@AmericanAir my sister, nurse coming off 48 hours working at hospital, flying today to see sick parent in SC. Sister sleeping on floor at ORD thanks to no help from flt 1501 FA in deplaning in time to make connection. Having to drive to NC tomorrow to get her. Bad job y'all.
posted 4 hours ago
Alyssa Newlon
Alyssa Newlon
@AmericanAi69665 DMed you. Spoke w your executive platinum team = 0 changes. Now we have to pay 1k+ in hotel charges for your mistake? We paid 5k a business ticket for 2 of us & so far I do not recommend this splurge w @AmericanAir. We planned this vacation with my partner’s sons months ago.
posted 4 hours ago
Sara R.
Sara R.
In which conditions you have your aircrafts that right before a flight you realize that you actually need to put an aircraft out of service? Is this even true or just an excuse? 5 hours delay and you offer a change of flight at no charge… Seriously?
posted 4 hours ago
Keneisha Warmington
Keneisha Warmington
@AmericanAir the worst experience my connecting flight from MIA to Jax was delayed over 3 hours. Which lead to me not getting my rental and will now need to book hotel. This is just ridiculous.
posted 4 hours ago
Angry Deepest of States
Angry Deepest of States
@Prairiefire42 @AmericanAir I am in complete agreement with Kevin, same experience. The company has devolved, and it shows most in the employees, they have lost the bubble and clearly aren’t interested in improvement. Giving my 900k miles away. The shitshow in CLT on a good day was insufferable.
posted 4 hours ago
STR
STR
@JoeyMannarinoUS This isn’t the secretary’s issue it’s @AmericanAir who you need to be upset with. Next time get help checking your privilege.
posted 4 hours ago
finn
finn
@AmericanAir fuck you fuck you fuck you fuck you
posted 9 hours ago
Zach O'Hagan
Zach O'Hagan
@AmericanAir Every time I get delayed with this trash airline yall toss your shoulders up while posting these unhelpful replies on twitter. I would ask for compensation in the form of points but those are also entirely worthless. Flying with @Delta from now on.
posted 9 hours ago
Josh Hodgeson
Josh Hodgeson
@PeteCapella @AmericanAir Jesus, hope y’all get that shit sorted out, I’ve flown American many times and haven’t had as many issues with them as you’ve had, maybe it’s just luck idk. Then again I’m also the type to take red eye flights to make the trip last longer, so I was probably too tired to notice.
posted 9 hours ago
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