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3 (Three) Outages

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problem with 3 (Three)?

Complaints Overview

24 hours 23 reports (+65% change)
7 days 141 reports (+99% change)

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Recent 3 (Three) Issues

Jayden Navarro (@JaydenNavarro)

@rivergecko @ThreeUKSupport @ThreeUK Completely unacceptable. My wife and I are having the same issue. Once more people run out of their top up credit Three's support call volume will surely go through the roof and force them to address this sooner.
posted 52 minutes ago

Geoff Lane (@send2gl)

@ThreeUKSupport Folks, I live in HA8 area, all the years I've had Three my home signal has been poor to unusable. On switching on it shows -101 dBm but after a while drops to -111 dBm. My understanding this is an unreliable signal strength.
posted 52 minutes ago

GemzRose90 (@GemzRose90)

@ThreeUKSupport When will it be fixed as it’s still not working
posted 52 minutes ago

Jayden Navarro (@JaydenNavarro)

@rivergecko @ThreeUKSupport @ThreeUK I went into a Three store and the employee said they couldn't help and told me to call and pretend that I wanted to cancel my account to get through to a real person. That worked. Joke of a company.
posted 6 hours ago

Tomasz (@Tobiuk1)

@ThreeUKSupport When you going to fix this shit??! Honestly you are the worst network provider and screwing over your customers! Why I cannot receive or make any calls? That’s 24hrs now without service. What I am paying for?
posted 10 hours ago

Frank Hardee (@FrankHardee)

@ThreeUKSupport @zappomatic Exactly the same issue….
posted 11 hours ago

Frank Hardee (@FrankHardee)

@lghh81 @ThreeUKSupport There’s a problem with the app! PAYG customers who are on an autorenew plan (with unlimited calls) are wrongly being charged from their balance and when their balance is £0 then you can’t call. @ThreeUKSupport Please rectify and refund asap
posted 11 hours ago

Frank Hardee (@FrankHardee)

@KelsUK69 @ThreeUKSupport There’s a problem with the app! PAYG customers who are on an autorenew plan (with unlimited calls) are wrongly being charged from their balance and when their balance is £0 then you can’t call. @ThreeUK @ThreeUKSupport Please rectify and refund asap
posted 11 hours ago

Frank Hardee (@FrankHardee)

@ThreeUKSupport @djlaws33 There’s a problem with your app! PAYG customers who are on an autorenew plan (with unlimited calls) are wrongly being charged from their balance and when their balance is £0 then you can’t call. Please rectify and refund asap
posted 11 hours ago

Frank Hardee (@FrankHardee)

@ThreeUKSupport exactly the same issue as everyone else. Says I have no allowance but I have unlimited calls. You’ve charged me from my balance but shouldn’t have. SORT IT OUT
posted 11 hours ago
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